Our intelligent automated solutions combine RPA and AI along with human expertise for you to deliver engaging, frictionless, and connected customer experience across all channels.

Why outsource your customer service to Mobius?

Our in-house platforms and frameworks have accelerated digital transformation for organizations, from Fortune 500 organizations to startups, with a Lean-Agile strategy. We build lasting relationships on any channel with 90% reduction in customer wait time and 50% reduction in cost with less manpower.

24x7 support availability

Flexible pricing models

Scalable tailored solutions

Instant omnichannel notifications

Our various business process portfolio

Lease abstraction realestate reliable data

Call center services

Improve your daily customer interactions with our automated call support. We employ lean sigma principles and AI technologies to build scalable cloud-based solutions that cater to specific business needs.

Inbound services

Outbound services

Interactive Voice Response

Telesales

Telemarketing

Omnichannel customer support services

Map customer journeys across multiple communication channels with ease. With our omnichannel services, you can intelligently route calls, chats, emails, tickets, texts, web, and social media to the available agent and achieve quick resolution time.

Chat support

Email support

Predictive ML-based routing

Real-time monitoring and reporting

Lease abstraction realestate reliable data

Our expertise in customer support services has enabled us to build our own automation solutions that can be availed separately.

Real-time data aggregation

MobiChat - Automated chat support

Take your messaging to the next level with MobiChat, our conversational AI chatbot. It can extract relevant information from each customer request, analyze, and quickly reroute unsatisfied customers to a customer service agent. Our bot can continuously learn and generate personalized responses.

Data management platform

MobiEbot - Automated email support

Generate smart email responses with MobiEbot, our smart email parser and responder. It can extract critical information from a large number of emails, classify, and automate smart responses. Our email bot is continuously trained with NLP and tagging to make your email operations more agile.

Get in touch with sales to know more about our solutions and pricing.

Lease abstraction realestate reliable data

Robotic process automation for business processes

Enhance your customer and company communications with robotic process automation (RPA) streamlining front-office and back-office processes. Our RPA solutions can automate data entry, processing, reporting, migration, and maintenance of data from both physical documents, legacy systems, and modern applications.

Intelligent workflow automation

NLP based chatbots

Visual bots

Virtual assistants

Transaction processing

Customer service analytics

We combine big data and AI to give you an accurate measurement and ROI of all your customer service to get the big picture. You can get all the information about your customer like their contact details, the reason for complaint, and resolution time in one place. Our distinct call center and BPO analytics can help you improve your customer satisfaction and productivity.

Map customer preferences

Provide personalized services

Reduce Average Handling Time

Improve First-call resolution

Lease abstraction realestate reliable data

Create exceptional customer experiences with our business process services.